Our quality policy and quality principles
We see ourselves as a powerful and reliable business partner for wheels and castors. We are aware of the quality commitment we have towards all interested parties and we fully assume this commitment.
With our products and services, we want to meet our clients’ high expectations regarding quality and purpose.
Scope of application
This quality policy and quality principles apply to all quality aspects of our activities, products, and services.
They are used in all corporate areas and functions of Rollenbau GmbH.
Quality policy
Beyond meeting our clients‘ specifications, we are committed to continuously improving the quality of our activities, products, and services in an effort to increase customer satisfaction.
Quality principles
To deliver on our quality policy, our everyday work is guided by the following quality principles:
- Implementing quality improvement measures at the entire company,
- Promoting quality-focused behavior, including by external persons who work for us,
- Selecting products as needed and considering quality criteria regarding assembly, use, reuse, and disposal during the procurement process,
- Avoiding mistakes and quality loss via consistent process-oriented work and scheduled quality reviews,
- Searching for innovative products and new service offerings.
Quality services
We periodically review our quality services with regard to:
- Quality objectives reached,
- Quality-related elements of the management system,
- Compliance with quality specifications and legal requirements,
- Compliance with client specifications regarding quality,
- Efficacy of quality-related improvement measures,
- Quality policy.
Quality problems
We are committed to taking care of any identified quality problems without delay.
Our environmental policy any environmental principles
We see ourselves as an active part of our society. We are aware and fully assume our social and moral responsibility towards the environment.
Scope of application
This environmental policy and environmental principles apply to all quality aspects of our activities, products, and services. They are used in all corporate areas and functions of Rollenbau GmbH.
Environmental policy
Beyond complying with legal requirements, we are committed to continuously improving our corporate environmental protection activities and to reducing any negative environmental impact that our activities, products, and services may cause.
Environmental principles
To deliver on our environmental policy, our everyday work is guided by the following quality principles:
- Implementing environmental protection and energy saving measures at the entire company,
- Promoting environmentally conscious behavior, including by external persons who work for us,
- Selecting products as needed and considering environmental criteria regarding assembly, use, reuse, and disposal during the procurement process,
- Avoiding waste and environmentally harmful emissions by optimizing material and energy flows and the proper disposal of unavoidable waste,
- Reducing the environmental impact by adjusting our products’ shipping options,
- Compensating unavoidable CO2 emissions caused by our operations and during product shipping by using energy from our in-house solar facility, by using LED systems at the entire company, and by replacing our diesel-powered vehicles by electric vehicles.
Environmental services
We periodically review our quality services with regard to:
- Environmental objectives reached,
- Environment-related elements of the management system,
- Compliance with environmental specifications and legal requirements,
- Compliance with client specifications regarding environmental protection,
- Efficacy of environment-related improvement measures,
- Environmental policy.
Environmenal problems
We are committed to taking care of any identified environmental problems without delay.